Frequently Asked Questions

Aruk: TV Remote is a free Android app that allows you to control your Roku TV or streaming device directly from your smartphone. It works as a complete replacement for your physical TV remote, providing all the controls you need without batteries or lost remotes.

Yes. Aruk: TV Remote is free to download and includes essential remote features such as navigation, keyboard input, and quick TV device connection. There are no ads on the remote control tab.

You can download Aruk: TV Remote from the Google Play Store on your Android device. Search for "Aruk: TV Remote" or click here to download.

Currently, Aruk: TV Remote is available for Android devices only. We're working on bringing the app to iOS in the future. Check back soon or contact us for updates.

Aruk: TV Remote works with:

• Roku TV (all models)
• Streaming Stick
• Streaming Stick+
• Ultra
• Express
• Premiere
• Any device running Roku OS 5.0 or higher

Aruk: TV Remote requires Android 5.0 (API level 21) or higher. Most modern Android devices meet this requirement. If your device is very old, you may need to update your Android OS to use the app.

Yes, both your Android phone and your TV device must be connected to the same WiFi network for the app to work. The app communicates with your TV device over your local network, not through the internet.

Yes, you can install Aruk: TV Remote on multiple Android devices and use them to control the same Roku TV. This is useful if you have multiple family members with their own phones.

Yes, absolutely! That's the main purpose of Aruk: TV Remote. You don't need a physical remote at all. The app provides all the functionality of the original TV remote.

Yes, Aruk: TV Remote supports all major remote functions including:

• Navigation (Up, Down, Left, Right)
• OK/Select button
• Home button
• Back button
• Volume control
• Mute
• Channel navigation
• Quick app launch buttons

Yes, supported Roku TVs allow volume control through the app. You can adjust volume up/down, mute, and unmute directly from your phone.

Yes, Aruk: TV Remote includes a keyboard feature that allows you to easily type and search on your Roku TV, which is much more convenient than using the remote to enter text.

Yes, you can quickly launch your favorite apps directly from Aruk: TV Remote without navigating through the menu.

Here are some troubleshooting steps:

1. Make sure your phone and TV are on the same WiFi network
2. Restart your TV device (unplug for 30 seconds, then plug back in)
3. Restart your phone
4. Uninstall and reinstall the Aruk: TV Remote app
5. Check your router/firewall settings - make sure it's not blocking local connections

Try these optimization tips:

• Make sure you have a strong WiFi signal on both devices
• Close other apps running in the background on your phone
• Reduce the distance between your phone and WiFi router
• Restart your router and TV device
• Update to the latest version of Aruk: TV Remote

This is usually due to WiFi connectivity issues. Try:

• Moving closer to your WiFi router
• Restarting your router and TV device
• Checking for WiFi interference from other devices
• Updating your router firmware

If problems persist, contact us for support.

Some TV devices may have different capabilities. If a button doesn't work:

1. Make sure your TV device supports that function
2. Try restarting the app and your TV device
3. Check that you're using the latest version of the app
4. Contact us with the device model and button that's not working

Yes, your data is secure. Aruk: TV Remote only communicates with your TV device over your local WiFi network. We do not send any personally identifiable information to external servers. We only collect anonymized analytics and crash reports.

Aruk: TV Remote collects minimal data:

• Basic analytics to improve the app (no personal information)
• Crash reports to identify and fix issues
• We never collect passwords, personal details, or watch history

See our Privacy Policy for more details.

No, there is no password required. The app connects directly to your TV device on your local network. You don't need to create an account or log in.

We're sorry to hear you found a bug! Please report it to us by:

• Contacting us through our website
• Sending an email to smartremotelabs@gmail.com
• Leaving a detailed review on the Google Play Store

Please include your device model, Android version, and a detailed description of the issue.

We love hearing from our users! You can suggest features by:

• Using our contact form
• Emailing us at smartremotelabs@gmail.com
• Leaving a review on Google Play Store with your suggestion

We review all suggestions and incorporate popular features into future updates.

Aruk receives regular updates with bug fixes, performance improvements, and new features. We typically release updates every month. Make sure to update to the latest version for the best experience.